-
A person navigating a minimalist labyrinth where each wall represents a different touchpoint (website, app, in-store)
-
A person standing in the middle of a web where each connecting thread leads to a different touchpoint (social media, call center, physical store)
-
A human figure inside an hourglass, with each grain of sand representing a different customer touchpoint (email, chat, call)
-
A giant key unlocking a door covered in symbols of various customer touchpoints (apps, stores, websites), symbolizing the unlocking of seamless